We flew to Lausanne last month to run a workshop and the airline lost our luggage. It was early evening, the queue to report the loss was long and very few shops were still open for essentials such as toiletries, shaving kit and make-up. We were both adamant that we’d have our ‘best faces on’ for the morning’s workshop!
Luggage-free we set off for our hotel, only to find our reservation had been lost. Luckily, even though they were ‘fully booked’ they found us a small bedroom at the top of the hotel.
Knowing that bad luck goes in threes, we were wondering what was going to happen next.
The next morning, after the best showers we could have, we dressed and went to the agency with our best faces on.
Of course, nobody noticed we looked any different from when we last met them. We looked as relaxed as they did because we were not anxious about the workshop itself. We knew we could deliver because we had kept all the workshop material, our laptop and video camera in our carry-on baggage.
You might be wondering if a third thing did go wrong? Well not really but the airline was delayed on our journey home due to bad weather in London.
Remember the power of ‘putting your best face on’ even when the unexpected happens.
Posted by Sally Clare on Saturday, June 11th, 2016 in Features › News ›
Tags: confidence, facial expressions, presenting