20 years of storytelling for business by international trainers and storytellers Speakers' Corner
International trainers and storytellers

The value of Feedback

The two things which our delegates tell us are the most important parts of our workshops are videoing and feedback. We have filmed delegates for many years and it forms a key part of our feedback because the delegates can see themselves as their audience will see them! People learn more from this “seeing” than anything else.

We can see the look on their faces as their strengths – and their weaknesses – dawn on them. We try to put their performance into perspective by giving them honest feedback and recommendations for future development. We now send videos of delegates to their e-mails post-workshop so they can review and learn.

People can be hesitant to give feedback. The Red Arrows operate a great feedback approach to all their performances. Every display is filmed. After each event,  a different team member is appointed to be the lead feedback provider. So each team member, whatever their seniority must be able to analyse the good and the not so good part of the display and deliver their conclusions to the team. This approach we believe could be adopted by any team in business.

sallyclare

Posted by Sally Clare on Tuesday, April 28th, 2015 in FeaturesNews
Tags: ,